FAQ
BIKE RAGS GUARANTEE
We 100% guarantee our cycling apparel
If something isn't right, we'll make it right. We guarantee the quality of our cycling apparel down to the last stitch. If you have a quality issue or question about an order, let us know!
Returns + Exchanges
Returns and exchanges are accepted for manufacturer defects only. Things like seams falling out or zippers breaking are returnable, refundable, and replaceable. We will ask you to send us a picture of the defect to verify you have a product that needs attention. If you are unsure, always contact us and we will do our very best to make sure you are taken care of.
SIZE CHARTS | TOPS
Women's Race Cut Jerseys
Women's Club Cut Jerseys
Men's Race Cut Jerseys
Men's Club Cut Jerseys
Wool Jerseys
Racerback Jerseys
Button Down Jerseys
MTB/BMX Jerseys
Cycling Jackets
Cycling Vests
Size Charts | Bottoms
Women's Cycling Shorts
Women's Bibs
Men's Cycling Shorts
Men's Bibs
Size Charts | Youth
Youth Cycling Jerseys
Youth MTB/BMX Jerseys
Youth Bibs
Youth Cycling Jackets
Size Charts | Accessories
Cycling Caps
Arm Warmers
Knee Warmers
Brass Tacks
Pricing
We're here to help get you the best options and pricing for your needs.
Get in touch with us for a personalized quote on cycling apparel!
What's the minimum jersey order quantity?
We don't have any minimums on cycling apparel!
What's the turnaround time?
Typically, an order can be processed for production in 1 to 2 weeks. That includes initial inquiry, artwork approval, order submission, and down payment. Then production takes 6-8 weeks from the date of the down payment.
Can I rush my order?
Yes, but only when available. Our factory does get very busy in the summer time, so we don't always have the ability to rush an order. There is a 30% charge for rush orders, and the turn around is 3 weeks, instead of 6 weeks.
How do I pay for my order?
We accept Checks, Cash, Credit Card, and PayPal. Once your full order is submitted, we will submit an invoice to you for the full amount. Your payment in full must be received before your order goes into production.
Are there any additional fees?
Yes, artwork fees and shipping charges, if applicable. See more about design costs on the Artwork Guidelines page. Shipping charges will be addressed upon your initial inquiry.
Artwork Guidelines
Logos + Graphics
Cycling Apparel Design
Approval Process
Upon your initial inquiry we will ask you specific questions about what you are looking for in a design. Once we have agreed on the level of design you are looking for, we will get to work. A first draft will be sent you in 3-5 working days. If any adjustments need to be made after that, we will re-submit the design for approval in another 2 days. Please keep in mind that simple designs will likely be done sooner and more complex designs will sometimes take longer. Once final approval of the design is received, we will then finalize the complete order with you. Then, once payment is made in full, your order will be submitted for production.
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